Exchanges

ITEMS PURCHASED INSTORE OR ONLINE FROM JULIETTE HOGAN MAY BE EXCHANGED VIA OUR ONLINE STORE OR AT ANY JULIETTE HOGAN BOUTIQUE.

 

Juliette Hogan does not offer returns, exchanges or refunds on sale purchases. Please choose your purchase carefully. All sale purchases are final.

 

Should you wish to exchange a full priced garment you have purchased online or in store with Juliette Hogan, you may do so within 14 days of receiving your order. Exchanges are subject to availability so please contact shop@juliettehogan.com in order for us to confirm and secure the replacement item. Exchange your garment in store by prior arrangement or:

 

Please package the garment carefully and return to:

Juliette Hogan Online Returns
34 Ethel Street
Morningside
Auckland 1025
New Zealand

 

Once the order has been received, all items will be checked to ensure they are unused, unwashed and unaltered with all correct tags attached. Once cleared, the desired item will be dispatched at the cost of Juliette Hogan. An email will be sent with the relevant tracking information.

Please note that any local taxes and duties are the responsibly of the purchaser. Juliette Hogan takes no responsibility for any delay in the processing of your purchase should local taxes or duties be applied.

We are currently unable to process exchanges for a different product online – you will need to return your garment(s) for a refund and then purchase your replacement garment online.

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