FABRIC CARE

Yes, all our consultations are an hour long and carry a $75 fee which is redeemable on orders over $1000 should you choose to proceed with a purchase.

We can make slight changes to a silhouette or cut of a dress e.g making neckline lower, taking in the bodice and skirt, changing the fabric of the dress and in some cases, add a slit if style allows. However, we cannot re-design a dress (putting a v neckline on a crew neckline dress).

Yes we do, we do a handful (5) bespoke gowns a year and this is done with our designer Juliette Hogan. Juliette and the bridal consultant (Mais) will make a wedding dress that is made specifically for you based on the measurements we take on you. Using the JH Collection as a starting point, Juliette and Mais (Bridal Consultant) will help the bride decide every element – from the most flattering silhouette, panel, widths, fullness, to the colors and fabrics, to the way we hand embellish the design.

For more special and one-off designs – Calico Toile is used. A cotton toile is created for the first fitting or more if needed and is then used to develop the initial pattern.

There is a cost for this service which is determined by a number of factors, most of which are listed above.

Our production time is a minimum of 8 weeks, and 12 weeks during peak times. We do need to also factor in a month of fittings.

As we need to incorporate a few more fittings, we would require a minimum of 16 weeks for production.

It’s best to allow 12 - 14 weeks before your wedding to place an order. We do need to incorporate one month of fittings to ensure your wedding dress fits you perfectly.

We usually organise the due date as well as your first and second fittings once you place an order so it’s all sorted. Your gown typically arrives 2 - 4 weeks before your wedding date.

Yes, we can provide a swatch.

We require a 50% deposit at the time your order. You will then pay the remaining balance at your final fitting.

We require a 50% deposit at the time your order. You will then pay the remaining balance at your final fitting.

Colours will appear different on screens. We recommend purchasing our Swatch Card Pack so that you can ensure that you are choosing the best colour for you. Click here to view. You are welcome to make an appointment with our Bridal Consultant to view a sample of our Bridesmaid collection in our showroom in Morningside, Auckland. The cost for this consultation is $75 payable in advance and is redeemable against any Bridesmaid orders over $1,000. Click here to enquire.

We are only able to accept changes to your order (size, colour) for 24 hours from the completion of your order online. As all of our bridesmaid dresses are Made-To-Order, we are unable to accept any changes after this point.

Our bridesmaid garments are Made-To-Order, so we are unable to refund orders cancelled after 24 hours from the completion of your order online. We are however pleased to offer the opportunity to exchange or receive a credit against your order (NB. Exchanges and credits can be used against our mainline collection). Contact bridal@juliettehogan.com for more information.

If you have fit concerns, we recommend contacting us directly to talk through your size and style choices before placing your order.

View our comprehensive Size Guide & Measuring Guide to ensure you are ordering the right size. If you are in between sizes, we recommend going up a size, our garments have been design to allow for minor alterations with your alterations expert and as they are made from a light & fluid fabric will still drape beautifully.

You are welcome to make an appointment with our Bridal Consultant to view a sample of our Bridesmaid collection in our showroom in Morningside, Auckland. The cost for this consultation is $75 payable in advance and is redeemable against any Bridesmaid orders over $1,000. Click here to enquire.

We are unable to offer refunds on orders from our Juliette Hogan Bridesmaid collection. We are however pleased to offer the opportunity to exchange or receive a credit against your order (NB. Exchanges and credits can be used against our mainline collection). Contact bridal@juliettehogan.com for more information.

View our Size Guide Chart and our How-To-Measure video so you can be confident about choosing the right size. You are welcome to contact us on bridal@juliettehogan.com for more personalised advice.

You are welcome to make an appointment with our Bridal Consultant to view a sample of our Bridesmaid collection in our showroom in Morningside, Auckland. The cost for this consultation is $75 payable in advance and is redeemable against any Bridesmaid orders over $1,000. Click here to enquire.

Please allow 8 weeks for production and an additional 2 weeks should the production time of your order fall over the Christmas/New Year period. Order acceptance is at the discretion of Juliette Hogan Ltd.

Our standard production time is 8 weeks. Please email bridal@juliettehogan.com  to check in to see if we are able to fit you into our production schedule (express orders will incur a surcharge).

You can MIX+MATCH dress bodices and skirts and the garment can be made in your colour of choice, however we are unable to accommodate custom alterations or hemming to our Bridesmaid collection. Our dresses have been designed so that alterations to the bodice lengths and hemming will be able to be carried out by your alterations expert. Any questions or for recommendations on alterations experts please contact bridal@juliettehogan.com

We always recommend deciding the best hem length when wearing the dress on your body. We are unable to accommodate custom alterations or hemming to our Bridesmaid collection. Our dresses have been designed so that alterations to the bodice lengths and hemming will be able to be carried out by your alterations expert. Any questions or for recommendations on alterations experts please contact bridal@juliettehogan.com

Please get in touch with us directly before placing your order to talk through the best size and style choice for you depending on your stage of pregnancy.

Yes we ship to most countries around the world, however the price of shipping varies. Please view our shipping terms and conditions here.

Any local taxes and duties are the responsibility of the purchaser. Juliette Hogan takes no responsibility for any delay in the processing of your purchase should local taxes or duties be applied.

Bridesmaid dresses are available to purchase online only and payment is required in full to confirm your order and start the production of your dresses. We accept all major credit cards.