Shipping
We experience high sales volumes during our sale period so please allow for a slight delay in your delivery. Orders placed 25 - 27th December will be dispatched Friday 28th December and any orders place 29 December - 3rd January will be dispatched Friday 4th January. You will receive an email confirmation once your order has been dispatched and is on its way to you. This email will include your tracking information.
When placing your order, please supply a physical address where someone will be available to sign for your order between the delivery hours of 9 am – 5 pm on weekdays. All shipments require a signature upon delivery unless specified otherwise and at the customer's risk. Please note we do not ship to PO Boxes.
Any item that is redirected or delayed due to an incorrect address or lack of instructions may alter the delivery timeframe. Any extra charge is at the customer's cost.
NEW ZEALAND
1-3 WORKING DAYS - INCLUDES TRACKING AND INSURANCE
FREE DELIVERY ON FULL PRICED ITEMS OVER $199
SAME DAY CENTRAL AUCKLAND LOCATIONS*
$15
AUSTRALIA
2-4 WORKING DAYS - INCLUDES TRACKING AND INSURANCE
FREE DELIVERY ON FULL PRICED ITEMS 0VER $199
$20 DELIVERY ON ORDERS UNDER $198
REST OF THE WORLD
3-7 WORKING DAYS - INCLUDES TRACKING AND INSURANCE
$30
Please note that any local taxes and duties are the responsibility of the purchaser. Juliette Hogan takes no responsibility for any delay in the processing of your purchase should local taxes or duties be applied.
*Orders placed before 1pm will be delivered before 5pm on order day. Delivery to the following central Auckland locations only; City Centre, Eden Terrace, Epsom, Freemans Bay, Grafton, Morningside, Mt Eden, Newmarket, Parnell, Ellerslie, Greenlane, Grey Lynn, Herne Bay, Kingsland, Mt Albert, Mt Roskill, Newton, Northcote, Pt Chevalier, Remuera, Sandringham, Takapuna, Western Springs.
