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Shipping
FREE STANDARD SHIPPING ON ALL NZ & AU ORDERS $149+
You will receive an email confirmation once your order has been dispatched and is on its way to you. This email will include your tracking information.
When placing your order, please supply a physical address where someone will be available to sign for your order between the delivery hours of 9 am – 5 pm on weekdays. All shipments require a signature upon delivery unless specified otherwise and at the customer's risk. Please note we do not ship to PO Boxes.
Any item that is redirected or delayed due to an incorrect address or lack of instructions may alter the delivery timeframe. Any extra charge is at the customer's cost.
*Please allow for 1-2 days extra for delivery time during busy periods such as sale time due to order volume.
NEW ZEALAND
1-3 Working days*
includes tracking & insurance
FREE on orders $149 +
$5 on orders under $149
AUSTRALIA
1-3 Working days*
includes tracking & insurance
FREE on orders $149 +
$10 on orders under $149
REST OF THE WORLD
3-7 Working days*
includes tracking & insurance
$30
Note that any local taxes and duties are the responsibility of the purchaser. Juliette Hogan takes no responsibility for any delay in the processing of your purchase should local taxes or duties be applied.
CONTACTLESS CLICK/CALL & COLLECT
We offer Click/Call collection from any of our boutiques. Order online or by phone before midday (subject to stock availability). For online purchases, simply choose your preferred store location at checkout. You will receive an email as soon as your purchase is ready for collection. If you place a Click and Collect order over the weekend, your order will be available the following Tuesday.
BRITOMART
8 TE ARA TAHUHU STREET
09 377 3326
Parking - Tyler Street
PONSONBY
182 PONSONBY ROAD
09 360 9347
Parking - Two JH parks at the back of the store.
NEWMARKET
2-8 OSBORNE STREET
09 522 8203
Parking - Two dedicated C&C parks for Osborne Lane retailers
WELLINGTON
88 VICTORIA STREET
04 473 4399
Parking - Bond Street
CHRISTCHURCH
THE CROSSING, 5/166 CASHEL STREET
03 662 9993
Parking - The Crossing carpark
QUESTION?
We're here to help. Please, get in touch...
PHONE
We're available during standard office hours & we'd love to hear from you
+64 9 522 8203
LIVE CHAT
We're available on live chat
Mon-Fri 8am-6pm &
Sat-Sun 8am-5pm
Click the chat icon in the below corner & let us know how we can help
