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Shipping

 

FREE STANDARD SHIPPING ON ALL NZ ORDERS & AU ORDERS $149+

You will receive an email confirmation once your order has been dispatched and is on its way to you. This email will include your tracking information.

When placing your order, please supply a physical address where someone will be available to sign for your order between the delivery hours of 9 am – 5 pm on weekdays. All shipments require a signature upon delivery unless specified otherwise and at the customer's risk. Please note we do not ship to PO Boxes.

Any item that is redirected or delayed due to an incorrect address or lack of instructions may alter the delivery timeframe. Any extra charge is at the customer's cost.

*Please allow for 1-2 days extra for delivery time during busy periods such as sale time due to order volume.

 

NEW ZEALAND

1-3 Working days*
includes tracking & insurance
FREE

AUSTRALIA

1-3 Working days*
includes tracking & insurance
FREE on orders $149 +
$15 on orders under $149

REST OF THE WORLD

3-7 Working days*
includes tracking & insurance
$30

Note that any local taxes and duties are the responsibility of the purchaser. Juliette Hogan takes no responsibility for any delay in the processing of your purchase should local taxes or duties be applied.

 

CLICK/CALL & COLLECT

We offer Click/Call collection Monday - Friday from any of our boutiques. Order online or by phone before midday (subject to stock availability). For online purchases, simply choose your preferred store location at checkout. You will receive an email as soon as your purchase is ready for collection. If you place a Click and Collect order over the weekend, your order will be available the following Tuesday.

 

BRITOMART
8 TE ARA TAHUHU STREET

 

Pickup from front door.

NB: Britomart carpark is currently offering 2 hour free parking.

 

 

PONSONBY
182 PONSONBY ROAD

 

Pick-up from rear (carpark) entrance

NB:We have 2 JH carparks available. Enter carpark from Lincoln St

 

 

NEWMARKET
2-8 OSBORNE STREET

 

Pick-up from Osborne Lane entrance

NB:There are 2 dedicated C&C parks for Osborne Lane retailers

 

 

WELLINGTON
88 VICTORIA STREET

 

Pick-up from front entrance


NB: Best available parking is on Bond Street.

 

QUESTION?

 

We're here to help. Please, get in touch...

 

 

 

PHONE

We're available during standard office hours & we'd love to hear from you

+64 9 522 8203

 

 

EMAIL

Reach out to shop@juliettehogan.com & we'll get back to you asap

 

 

LIVE CHAT

We're available on live chat
Mon-Fri 8am-6pm &
Sat-Sun 8am-5pm
Click the chat icon in the below corner & let us know how we can help

 

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