Shipping

 

IMPORTANT INFORMATION /

DISPATCH OF ONLINE ORDERS DURING THE CURRENT NEW ZEALAND COVID-19 LOCKDOWN

 

Please note that dispatch of any orders placed during the current New Zealand Level 4 Lockdown period will happen asap from our first day of re-opening. We continue to offer free standard delivery and simple returns on all online purchases and will accept returns for exchanges/refunds 14 days from the date that your purchase arrives to your door.

 

We thank you for your understanding and continued support.

 


You will receive an email confirmation once your order has been dispatched and is on its way to you. This email will include your tracking information.

When placing your order, please supply a physical address where someone will be available to sign for your order between the delivery hours of 9 am – 5 pm on weekdays. All shipments require a signature upon delivery unless specified otherwise and at the customer's risk. Please note we do not ship to PO Boxes.

Any item that is redirected or delayed due to an incorrect address or lack of instructions may alter the delivery timeframe. Any extra charge is at the customer's cost.

*Please allow for 1-2 days extra for delivery time during busy periods such as sale time due to order volume.

NEW ZEALAND

1-3 WORKING DAYS* - INCLUDES TRACKING AND INSURANCE

FREE

AUSTRALIA

2-4 WORKING DAYS* - INCLUDES TRACKING AND INSURANCE

FREE

REST OF THE WORLD

3-7 WORKING DAYS* - INCLUDES TRACKING AND INSURANCE

$30

Note that any local taxes and duties are the responsibility of the purchaser. Juliette Hogan takes no responsibility for any delay in the processing of your purchase should local taxes or duties be applied.

 

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